Santa's Lodge returns to Designer Outlet Ashford this Christmas. Step into the cosy cabin for a 30-minute festive experience with Santa's elves, ending with a family meet-and-greet with Santa - and you're welcome to take photos. There's a different theme each week:
Week 1 - Naughty or Nice List: take on a challenge, make a fingerprint Kindness Pledge and earn a Nice List Certificate.
Week 2 - Santa's Lost Songbook: a singalong game, with a Grotto Carolers Sheet to take home.
Week 3 - Reindeer Flight Academy: flight training and a Junior Reindeer Flight Licence.
Week 4 - The Toymaker Elf: design and test a toy.

Price
Child: £5
Maximum of 2 accompanying adults per paying child.
No gift is included
Ticketed event,  recommended that you pre-book.

Dates & Times
28th November to 24th December 2026
Daily
12pm to 5pm.

Runtime & Schedule
Runtime: 30 minutes.
Schedule Note: Entry is by booked session.

Accessibility
Santa's Lodge is fully accessible. SEND sessions in a quieter, calmer environment run every Monday from 1st to 22nd December, as the first and last sessions of the day.

Location
Santa’s Lodge is located just down from Starbucks, opposite Kate Spade and Michael Kors.

📍 Designer Outlet Ashford Visitor Details
Check out our main listing for Designer Outlet Ashford for more visitor info.

Good To Know
All proceeds go to the centre's charity partner of the year. Arrive no earlier than 10 minutes before your pre-booked time slot. If you have a pushchair/pram, the advice is to store it at Guest Services during your session. There is also a  Christmas Market, and the Grinch will be roaming the centre on 18th, 19th and 20th December.

Age Guidance
From 2 years to 10 years, but it really is fun for all!

⭐ Ready to book Santa's Lodge? Click on the Website link above to go directly to the booking page.

🔗 More Like This
Love a bit of festive magic? Explore our Santa's Grottos in Kent guide, or our Seasonal category for all our Christmas listings.

Picture Credit: © McArthurGlen Designer Outlet Ashford.

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